Lead Server (Restaurant Supervisor)

Lead our service team at Ulu Artisan, a premier dining destination in Kuta Selatan, Bali, and deliver exceptional guest experiences. As the Lead Server (Restaurant Supervisor), you'll be responsible for managing and mentoring our team, ensuring high standards of service and hospitality. Join us and be part of a vibrant culinary scene in Bali!

With a strong focus on team leadership and guest satisfaction, Ulu Artisan offers a dynamic work environment where you can grow your career. In this role, you'll daily oversee table service, handle customer inquiries, and maintain a clean and organized dining area. Our restaurant is known for its authentic Indonesian cuisine and warm, inviting atmosphere.

If you're passionate about hospitality and have a proven track record in restaurant management, we invite you to apply. Ulu Artisan is committed to providing a supportive and rewarding work environment. Come be part of our story and help us continue to delight our guests!

📋 Tanggung Jawab Pekerjaan

• Manage and mentor the service team, ensuring high standards of service and hospitality.
• Oversee table service, including seating guests, taking orders, and delivering food and beverages.
• Handle customer inquiries and complaints, ensuring guest satisfaction.
• Maintain a clean and organized dining area, including tables, chairs, and restrooms.
• Monitor inventory levels and place orders for food and beverages as needed.
• Assist with opening and closing procedures, including cash handling and reporting.
• Participate in training and development programs for the service team.
• Ensure compliance with health and safety regulations, as well as restaurant policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a restaurant or hospitality setting, with a focus on server or supervisory roles.
• Proven track record of leadership and team management.
• Excellent communication and interpersonal skills, with the ability to handle customer inquiries and complaints professionally.
• Strong organizational and multitasking skills, with the ability to work efficiently in a fast-paced environment.
• Knowledge of POS systems, such as Micros, and basic computer skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Familiarity with Indonesian cuisine and dining culture is a plus.
• Must be fluent in English and Indonesian.

🛠️ Keahlian

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